Making A Noise Complaint

Information Required to Investigate Complaints

 

If you wish to make a complaint or report a breach of the NAZs it is very important to get as much information as possible. The following information is very important when investigating complaints as the data enables the airfield operator to identify, track and speak with the pilot concerned.

• Date and time of the event
• Aircraft registration letters (the last two letters are the most important)
• Aircraft colour and type (see images below for examples of aircraft types)
• Reason for your complaint

A minimal description of the most common types of aircraft used at Wycombe Air Park

High Wing Mono-plane

Low Wing Mono-plane

Bi-plane

Twin Engine Mono-plane

It is also very helpful if your complaint can be reported to one of the contacts below as soon as possible.

 

How To Make a Complaint

 

Local Flights

Breaches of NAZs can be reported directly to Wycombe Air Park (Management and Air Traffic Control) via our online form, by phone on 01494 529262 or 01494 523426. Alternatively, you can write to the operator of Wycombe Air Park which is:

Airways Aero Associations Ltd
Wycombe Air Park
Booker
Marlow
Buckinghamshire SL7 3DP

You can also contact WDC on 01494 421742 with the enquiries / complaints about flights from WAP. If your enquiry cannot be dealt with immediately then it will be referred to the next meeting of the JCC. Written enquiries should be addressed to:

Environmental Services Division
Wycombe District Council
Queen Victoria Road
High Wycombe
Buckinghamshire HP11 1BB

National & International Flights

Complaints should be directed to the airport from which the aircraft operates. The following contact numbers may be useful:

Heathrow Airport - 0800 344844 (24 Hr service with answering machine between 5:00pm and 9:00am)

Complaints in respect of alleged breaches of Rules of the Air may be investigated by:

Safety Regulation Group
Civil Aviation Authority Aviation House
Gatwick Airport South
West Sussex RH6 0YR
01293 567171